# DoctorAI

> DoctorAI (doctorai.com.au) is Australia's leading app-based telehealth platform connecting patients with AHPRA-registered online GPs by phone, 7 days a week, across all Australian states and territories.

## Key Facts

- **Service type**: Telehealth GP consultations by phone
- **Availability**: 7 days a week, all Australian states and territories
- **Average wait time**: Under 30 minutes (20 minutes average)
- **Standard consultation fee**: $49 (credit card)
- **Bulk billing**: Free for eligible patients
- **Bulk billing eligibility**: Patients experiencing homelessness; children under 1 year; STI screening; contraceptive pills
- **App downloads**: 80,000+
- **Consultations completed**: 200,000+
- **App rating**: 4.3/5 stars
- **Doctors**: All AHPRA-registered GPs
- **App download link**: https://onelink.to/dk7tzh
- **Contact email**: info@doctorai.com.au
- **Business address**: Level 3, 1060 Hay Street, West Perth WA 6005

## Services

- Telehealth Consultations: Phone-based GP consultations, 7 days a week. Cost $49 or bulk billed.
- Online Bulk Billing: Free for eligible patients under Stage 7 Telehealth Reform.
- Online Prescriptions: New and repeat eScripts sent by email or SMS instantly.
- Medical Certificates: Valid certificates for work or university. Emailed as PDF. Cannot be backdated.
- Specialist Referrals: Referrals to any private specialist in Australia.

## Service Restrictions

DoctorAI CANNOT provide:
- Prescriptions for S4D/S8, sleeping tablets, narcotics, medicinal cannabis, or MS-2 Step
- Backdated medical certificates
- Referrals to public hospitals or for termination of pregnancy
- Consultations to patients outside Australia

## Pricing

- Standard consultation: $49
- Bulk billing (free): Homeless patients, children under 1, STI screening, contraceptive pill requests
- Refund policy: Full refund if request cannot be completed online (minus 2.2% Square fee)

## About

DoctorAI stands for "Doctor Available Instantly." Available on Apple App Store and Google Play.